Grand Mercure Puka Park Resort

The concierge at the front desk was so welcoming and helpful when we arrived. It really set the tone for our stay. Our room was lovely and cosy warm. The under floor heating in the bathroom was divine and the heat pump was fantastic. The heated pool, cedar hot tub, and sauna were lovely and clean. We really enjoyed using them.

The staff were all really friendly. The setting in the native bush was tranquil. We used the tennis court, pool and spa pool and if we'd had more time we would have used the bikes too.

HI Team, we loved the whole experience, the tui in the trees were very relaxing. and Grace at reception was so so help full. the staff at dinner were fantastic, Victora made the best cocktail's, and Ben was very helpful and accommodating with his service when waiting on our table the food was cooked to perfection heads up to the chef. it is a credit to your staff you have as they make the vib and feeling amazing. we would return again for a relaxing weekend away thank you all :-)

Small private chalet in the rainforest. Heated bathroom floors were a nice touch.

It was peaceful, quiet and good for relaxing.